DATASET LLC - SMS TERMS OF USE

These SMS Terms of Use govern participation in SMS messaging programs provided by Dataset LLC ("Dataset", "we", "our", or "us").

By providing your mobile phone number and opting in to receive SMS messages from Dataset LLC, you agree to these SMS Terms of Use.

Dataset LLC uses SMS messaging to provide customer care and service-related communications.

Messages may include:

• Appointment reminders
• Service request confirmations
• Scheduling updates
• Technician arrival notifications
• Work order status updates
• Customer support communications
• Operational service notifications

SMS communications are provided solely for customer care and operational purposes.

Customers must affirmatively consent to receive SMS communications before receiving text messages. Consent may be obtained through website forms, appointment scheduling processes, service request submissions, customer support interactions, AI voice interactions, or verbal consent. SMS consent is not shared with third parties or affiliates for marketing purposes.

By providing a phone number through a service request form, appointment scheduling process, customer support interaction, AI voice interaction, website submission, or verbal consent process, users agree to receive SMS communications related to requested services.

Consent to receive SMS messages is not a condition of purchasing products or services.

Message frequency varies depending on customer interactions, requested services, scheduled appointments, work order updates, and customer support activity. Customers will only receive messages related to services they have requested or interactions they have initiated.

Message and data rates may apply.

Customers are responsible for any fees charged by their mobile carrier related to SMS communications.

Customers may opt out at any time by replying STOP.

Customers may request assistance at any time by replying HELP.

Support Email:

support@dataset.team

Website:

https://dataset.team

Privacy

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent information will not be shared with any third parties, except as required to support the delivery of SMS communications.

Information collected through SMS communications is governed by Dataset LLC's Privacy Policy.

Privacy Policy:

https://dataset.team/terms-of-use-sms

SMS messaging may be used for services and solutions provided by Dataset LLC including:

• Appliance Repair CRM
• Business Analyst Toolkit
• AI Customer Service Solutions
• AI Voice Services
• Appointment Scheduling Services
• Customer Service Notifications
• Service Request Confirmations
• Technician Arrival Notifications
• Work Order Status Updates

and related business applications.

SMS delivery is subject to mobile carrier availability, network conditions, and third-party service providers.

Dataset LLC does not guarantee uninterrupted or error-free SMS delivery.

Dataset LLC reserves the right to update these SMS Terms of Use at any time.

The most current version will always be published on the Dataset LLC website.

Dataset LLC

Website:

https://dataset.team

Support Email:

support@dataset.team

These SMS Terms of Use are available at:

https://dataset.team/terms-of-use-sms

These SMS Privacy Policy is available at:

https://dataset.team/privacy-sms