DATASET LLC - SMS PRIVACY POLICY

Last Updated: August 2026

SMS Privacy Policy

This SMS Privacy Policy explains how Dataset LLC ("Dataset", "we", "our", or "us") collects, uses, and protects information associated with SMS communications.

By opting in to receive SMS messages from Dataset LLC, you acknowledge and agree to this SMS Privacy Policy.

Information We Collect

When participating in SMS communications, Dataset LLC may collect:

Mobile phone numbers
Customer names
Service request information
Appointment information
Customer support communications
SMS message history
SMS opt-in and opt-out records
Customer interaction records related to requested services

How We Use Information

Information collected through SMS communications may be used to:

Confirm service requests
Schedule appointments
Send appointment reminders
Provide technician arrival notifications
Communicate work order updates
Respond to customer service inquiries
Improve customer service operations
Maintain records related to requested services
SMS communications are used exclusively for customer care and operational purposes.

Consent

Customers must affirmatively consent before receiving SMS communications.

Consent may be obtained through:

Website forms
Service request submissions
Appointment scheduling processes
Customer support interactions
AI Voice interactions
Verbal consent

Providing consent to receive SMS messages is not required as a condition of purchasing products or services.

Message Frequency

Message frequency varies depending on:

Customer interactions
Service requests
Appointment activity
Work order updates
Customer support communications

Customers will only receive messages related to services they have requested or interactions they have initiated.

Message and Data Rates

Message and data rates may apply.

Customers are responsible for any fees charged by their mobile carrier related to receiving SMS messages.

Opt-Out Instructions

Customers may opt out of SMS communications at any time by replying:

STOP

After a STOP request is received:

SMS communications will cease
No additional SMS messages will be sent unless future consent is provided

Help Instructions

Customers may request assistance at any time by replying:

HELP

Support is also available through:

Support Email:

support@dataset.team

Website:

https://dataset.team

Sharing of Information

Dataset LLC does not sell, rent, or share customer information for marketing purposes.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent information will not be shared with any third parties, except as required to support the delivery of SMS communications.